Privacy policy

Last updated: September 21, 2026

This policy explains what personal information the Hacienda Maria Elena website (hacienda-mariaelena.com) collects, why, and what we do with it. We collect as little as possible.

Who we are

This website is operated by Hacienda Maria Elena, 2323 Carr. Barra de Navidad, Zona Hotelera Sur, C.P. 48390, Mismaloya, Jalisco, Mexico (inside Garza Blanca Preserve). For any privacy question, write to us at haciendamariaelena.info@gmail.com.

Browsing the site

The site is a static website hosted on Cloudflare Pages. When you visit it, Cloudflare processes technical data such as your IP address, browser type and the pages requested, in order to deliver the site and protect it against abuse. This processing is governed by Cloudflare’s privacy policy.

At the time of writing, the site itself sets no cookies and uses no analytics or advertising trackers. You do not need an account to use it.

Fonts

Most of the site’s typefaces are hosted on our own server. The Ogg typeface is served by Adobe Fonts (use.typekit.net): to display it, your browser connects to Adobe’s servers, which therefore receive your IP address. See Adobe’s privacy policy.

Contact form

When you use the contact form, we receive your first and last name, your email address and your message, as well as your phone number, arrival date and reservation number if you choose to provide them. This information is sent to the hotel by email through Resend, an email delivery service, and is used only to answer your request. We do not use it for marketing and do not sell or share it with anyone else.

Online booking

Reservations are made on letsbook.me, the booking engine of our provider YCS / eZee. When you book, you are on a third-party site: the information you enter there (including payment details) is collected and processed under that provider’s own privacy policy.

Your rights

You may ask us at any time to access, correct or delete the personal information we hold about you. Simply write to haciendamariaelena.info@gmail.com and we will reply as soon as possible.

Changes to this policy

We may update this policy to reflect changes to the site or to the services we use. The date at the top of this page shows when it was last revised.